Support

Get a hold of us

Real people, usually on a trail somewhere — we answer everything.

Landroamer is built by a small crew that actually wheels. Email is the fastest way to reach us, and every message lands directly with the founder.

Email us: support@landroamer.io
We typically reply within one business day — sooner if we're not airing down at a trailhead.

The fast lanes

Something wrong with a trail?

Wrong difficulty, a moved gate, a road that no longer exists — the fastest fix is inside the app: open the trail page and tap “Something wrong with this trail? Report it” at the bottom. It arrives with the trail already attached. Better yet, post a condition report from the trail's Status tab so the whole community sees it immediately.

Billing & subscriptions

Landroamer Pro subscriptions are handled by the App Store and Google Play. To change or cancel, use Settings → Manage subscription in the app, or your device's own subscription settings. Bought Pro on a previous phone? Settings → Restore purchases brings it back. Anything odd, email us — include the email on your account.

Account & data

You can delete your account and its data from inside the app at any time (Settings). Questions about what we store and why are answered plainly in our Privacy Policy, or write to privacy@landroamer.io.

Press, partnerships, and trail associations

Clubs, land stewards, and anyone who maintains the trails we all run: we'd love to hear from you — crew@landroamer.io.

Where else we live

The app is the community: post a run, ask in a trail's Community tab, or ping us in-app — we read all of it.